DOTS Service Tracker
Below, you can find a list of updates to the DOTS system. It might be a good idea to check-in with the tracker immediately prior to your school’s testing session to ensure you are up-to-date on any DOTS updates or fixes. If there are no recent updates on the tracker, we have received no reports of DOTS operating incorrectly.
Update Tracker
31/03/2026 – DOTS is operating as expected.
Report Issues on DOTS
If you experience an issue on DOTS, you can contact us using the following methods:
- Email: tests@erc.ie
- Live Chat: Use the chat function on the bottom right of the webpage
- Phone: 01-837 7614
Before getting in touch, we recommend checking the DOTS troubleshooting page to see if your query has already been addressed. Providing as much detail as possible will help us identify and resolve issues more quickly. You can also access your device information through our test page here.